Shipping and Payment

 SHIPPING

Please note that not all articles are in stock. We support and encourage sustainability and that is why we do not have big stock for any product, thus producing after receiving your order. In this way we can control the waist and pollution and protect as much as we can Planet Earth.

That is why it may take up to 15 days for us to create and dispatch your order. The number of days for shipping will be calculated from the time the order is completed. After your order will be registered in our system, you will receive an email in 24h stating the ETA - estimated time of arrival, for your order.

 

ROMANIA

Express Shipping
Production time 7 - 10 working days +Delivery in 1-2 working days


EUROPE

Express Shipping
Production time 7 - 10 working days + Delivery in 2-4 working days


WORLDWIDE

Express Shipping
Production time 7 - 10 working days + Delivery in up to 7 working days


SHIPPING INFORMATION

DHL is our courier for all shipments. You will receive an email containing your Tracking Number once your parcel has been shipped from our distribution center. You can track and trace your parcel here .

It is possible to calculate your Country shipping costs in the Shopping Bag page and change the Country of delivery at Checkout. Please note that the exact shipping costs will be applied to your order at checkout.

 


We ship Worldwide 

 

PAYMENT METHODS


We accept Visa, MasterCard, American Express and Maestro.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to www.luciaolaru.com.

You can also choose as payment method Cash on Delivery. Please note that there is a commission for this payment method, which is 1.3 euro.